1 Year Limited Warranty,
Policies and Service Agreement:
Upholstery Works Custom Orders &
1-Year Limited Warranty
Custom Order Policy
All projects containing custom order materials. With your signature you are confirming that these are the materials that you have chosen for your project and understand that Upholstery Works cannot cancel or refund any amount on this order.
Projects must be picked up within 30 days of completion to avoid being sold. Customer is responsible for the remaining balance.
Upholstery Works is a COD company. The balance is to be paid in full upon completion. Our standard payment terms are as follows: A 50% deposit is required to start a project and the balance is to be paid in full upon completion.
1-Year Limited Warranty:
Upholstery Works offers a 1 year limited warranty on labor and fabric if purchased through Upholstery Works. Warranty does not apply when a customer uses their own material. It covers the following:
Fabric sold by Upholstery Works.
Labor completed by Upholstery Works.
It DOES cover: delaminating of vinyl, excessive fraying of cloth fabric, stitching coming apart, and excessive break down of foam (if provided). Labor on a new convertible top purchased from Upholstery Works. The convertible top is also covered by a national manufacturers warranty.
It Does NOT cover: NO warranty on repairs of any kind. Any limited warranty does not cover fading (on indoor fabrics, indoor fabric should never be placed in the direct sunlight) piling, cleaning, normal wear, or shrinkage; and is not valid where there is evidence of soiling, misuse, abuse, negligence, accidents, and if used as commercial use when sold for residential.
UPHOLSTERY WORKS WILL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR INDIRECT DAMAGES, EVEN IF IT HAS REASON TO KNOW IN ADVANCE THAT THEY ARE POSSIBLE.
Labor beyond 1 year even if manufacturer warranty is extended beyond 1 year. Any costs for delivery and shipping are not covered under any warranty. Warranties do not apply to purchasers distressed fabric and leather.
(a) Client Information: Any and all Client information and data of a confidential nature, including but not limited to any and all design, creative, marketing, sales, operating, performance, know how, business and process information (hereinafter referred to as “Confidential Information”), shall be treated by Upholstery Works in the strictest confidence and not disclosed to third parties or used by Upholstery Works for any purpose other than for providing Client with the services specified hereunder without Client’s express written consent. Confidential Information shall not include any information which
(a) becomes available to the public through no breach of confidentiality by Upholstery Works,
(b) was in Upholstery Works' possession prior to receipt from the disclosure,
(c) is received by Upholstery Works independently from a third party free to disclose such information, or
(d) is independently developed by Upholstery Works without use of the Client’s Confidential Information. Upon request, Upholstery Works hereto will promptly return or destroy all documents containing Confidential Information and delete all electronic records of or containing the same.